Returns Policy

At PowerTech, we want our customers to be completely satisfied with their purchase made from

We recommend you immediately inspect any goods that we deliver to you to ensure you are completely satisfied.

We are happy to assist you with the return of items purchased online that are unsuitable once we are notified within 14 days from the day after delivery of the item(s).

While the item(s) are in your possession you must take reasonable and appropriate care of them. They must be in “as new” condition and returned in their original and undamaged packaging.

Refunds will be processed back to the same payment method that was used for the original order and will be issued once the goods have been returned to us. Please be aware that we will refund your delivery cost only if the return is as a result of our error (e.g. faulty product or incorrectly shipped) and that if you wish to return an order due to a change of mind you will be responsible for all delivery costs when returning goods to our warehouse. In addition, a fee may apply, where the item(s) returned have diminished in value through handling the item beyond what is necessary to inspect the features and characteristics of the item(s).

If you have any questions about this policy, please contact our Online Customer Service Team at

This returns policy only applies when you make a purchase online from our website.


Refunds will be made via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days of receipt of the returned goods (as set out herein) or cancellation of the order.

Return of Faulty Goods

Prior to returning the goods by post or courier, please contact who will guide you through our hassle free returns procedure. This may include inspection of the goods, arranging for the goods to be sent for repair, or providing you with a replacement.

Statutory Warranty

All products sold on this website carry a Warranty.
The individual product warranty details are displayed on the product purchase page.

Aftersales Service is operated from our operations center :

For further assistance , please contact us here:

Where a manufacturer carries out the after sales service we will liaise with the manufacturer or their agent.
Where there is a replacement guarantee we will provide this service directly.
Your statutory rights are not affected.


Legal guarantee of conformity for goods - (Fit for purpose - You should get what you pay for)

Powertech is liable for any lack of conformity that becomes apparent within a minimum
of 1 years from delivery of the goods, and Irish law may give the consumer additional rights.